User profile
If the account is active, the profile remains; after deactivation, if disputes or verifications exist, a limited portion remains for a few days.
QQEE App Privacy Policy: How long data is kept
View QQEE App data retention, cookies, and user rights together on this page. Users logging in from Dhaka can easily reconcile accounts related to bKash, Nagad, and Rocket.
Download QQEE APK View privacy questions
How long data is kept
Important data is kept only as long as necessary; retention in the QQEE App is not storage for no reason, but kept only as long as needed.
Transaction records
Records are kept for account reconciliation, and notes related to bKash, Nagad, and Rocket follow the same policy.
Cookies
Remembers session, language, and settings, so you don't have to log in repeatedly
Security log
Unusual login or device change indicators are kept to help detect misuse.
Retention table
The following time limits show general policy; in legal, verification, or support cases, some records may be kept longer.
Data Type 1
Account information Reason for being active: login and profile are required to run
Data Type 2
Transaction history Up to 6 years: for audits and accounting reconciliation
Data Type 3
Security log Up to 12 months: helps detect suspicious logins
Data Type 4
Cookie preferences Up to 13 months: remembers language and session
Data Type 5
Support ticket Up to 24 months: older complaints may be revisited
Data Type 6
Device information Up to 18 months: required to verify secure access
QQEE Login and Account Data
How login data is stored
During QQEE login, session IDs, devices, and time-limited notes may be stored; these are not copies of the password, and are kept for security checks
For users logging in from Dhaka or Chattogram, if a suspicious login is detected, additional verification may be required; this helps prevent account takeover
Profile and contact information
Name, number, and email are used to operate the account; if you want to correct them from settings you can request support
Transaction data and local payments
What is kept
Transaction time, reference, and status are kept; when using bKash, Nagad, and Rocket, only the necessary parts are shown for verification
If there is any payment issue, old records can be reconciled; this reduces erroneous entries, duplicate requests, and support delays
Why this is needed
This data is needed to reconcile accounts and resolve disputes; it helps the support team provide quick responses in the QQEE App
View account settingsUsage data and cookies
How cookies work
Cookies remember login, language, and loading preferences, so you don't have to set the same settings repeatedly
Even on slow networks, these work; many users in Bangladesh connect over slow 3G, so lightweight sessions are very important
Analytics data
Which pages are opened more may be seen in limited form; this helps detect issues and speed up pages
- Session persists
- Language is
- Security checks are easier
- Loading is faster in Dhaka
What happens when the account is closed
Data after closure
Even after closing the account, not everything is deleted immediately; for legal, security, and accounting reasons some records stay for a certain period
Data that is no longer needed may be deleted or anonymized to reduce personal data spread
Your rights
You can request a copy, correct inaccurate information, and request deletion of limited data by contacting QQEE App support to start the process
Your rights and contact
What data is kept, why it's kept, and how long it will remain
For requests of complaints, corrections, or deletions, contact QQEE App support; such requests are usually addressed within 3 business days
Download QQEE Privacy contactWhat you see in the
Dashboard
Here data settings, security notes, and session information are viewed together
Cookie preferences
Language, login, and session preferences stay set once
Support message
Requests to edit or delete can be sent through the support channel